Shipping policy
Shipping Policy – SHINY-KOTE
Last updated: January 8, 2025
At SHINY-KOTE, we strive to provide fast, reliable, and transparent shipping services to all our customers worldwide. Please review the following policy carefully before placing your order.
Order Processing Time
All orders are processed within 1–3 business days.
Processing times may be delayed in the following cases:
-
Incomplete payment
-
Missing or incorrect shipping details
-
High seasonal demand
If such issues arise, we will contact you via email before proceeding to ensure successful delivery.
Estimated Delivery Times
-
United States: 7–21 business days
-
International orders: 2–5 business days
Note: Shipping times may vary due to factors outside our control, such as:
-
Weather conditions
-
Holiday seasons
-
Courier or customs delays
We will keep you updated with any relevant information available to us.
Taxes & Customs Duties
Please note:
-
Prices listed do not include any taxes, duties, or customs fees.
-
These charges, if applicable, are the sole responsibility of the customer.
-
We are not responsible for any governmental or customs fees imposed by your country.
To estimate duties, please contact your local customs office.
Customs Delays Disclaimer
SHINY-KOTE is not liable for delays caused by customs inspections or clearance procedures in the destination country. These delays are outside our control.
Order Cancellation & Return Policy
Please be aware:
-
Once an order is placed and payment is confirmed, it cannot be canceled or returned.
-
All sales are final.
-
We are not responsible for product misuse after delivery.
By placing an order, you agree to these terms and confirm your understanding.
Late Delivery Guarantee
If you do not receive your order within 30 days from the date of purchase, you are eligible for a full refund. We are committed to ensuring your satisfaction and appreciate your patience.
Contact Us
For any shipping-related inquiries, please reach out to us:
📧 info@shiny-kote.com